what the dog nose

Celebrating the life you share with your dog

We've tried to answer some of the most common questions below - but if you have another question just email us -wtdognose@gmail.com

1. How & Where do we ship?  We sell in Canada, the USA and the UK. We use Canada Post as our primary shipping method. If you want to inquire about delivery to another country or via another method just email us and we'll get you a quote.With orders going outside Canada, keep the following in mind -

Customs and import duties may be applied to orders sent outside Canada when the shipment reaches its destination. Such charges are the responsibility of the recipient of the order and vary from country to country. Contact your local customs office for details.

2. What forms of payment do we accept?  Several methods - We can send you a Paypal invoice. You can pay by credit card, email bank transfer or cheque.  Orders will be sent once payment has been received so paying by cheque will delay shipment.  

3. What's your return policy?   Returns or exchanges are only accepted if the product is unworn, unwashed, undamaged and in its original packaging. All returns and exchanges must be made within 14 days. Return postage is the responsibility of the customer.  Please email us for instructions or refer to shipping invoice.

4. How can we be reached? Email is easiest - wtdognose@gmail.com.

5.Are taxes included in the prices?  Unless otherwise indicated shipping and applicable taxes are extra.

6. Some legal stuff - All brand, product, service, and designs appearing on this website are trademarks of what the dog nose. Nothing contained herein shall be construed as conferring in any way any license or right under any patent, copyright, trademark, or other intellectual property right of what the dog nose or any third party, except as expressly stated.Unless otherwise indicated, all content appearing on this website is the property of what the dog nose.   You may not copy, print or distribute any material found on this website without the prior written permission of what the dog nose.